Terms and Conditions

Welcome to Kungwaani’s. By using this website or placing an order through our website, you agree to these Terms & Conditions.

About Kungwaani’s

Kungwaani’s is a family-owned pepper sauce company offering African and Caribbean inspired pepper sauces and related products.

Our products are made available for purchase through our website and, where applicable, through local pickup and third-party sales channels.

Products and Product Information

We make every effort to ensure that product names, descriptions, photographs, prices, sizes, and other information displayed on our website are accurate.

Product colours may vary slightly from photographs due to lighting, photography, and individual screen settings.

We reserve the right to correct errors, update product information, and change product availability or pricing when necessary.

Orders

Submitting an order through our website constitutes a request to purchase the products selected.

An order is considered accepted when Kungwaani’s confirms the order.

We reserve the right to refuse or cancel an order when necessary, including where there is an error in product information or pricing, insufficient product availability, or suspected fraudulent or unauthorized activity.

If we cancel an order after payment has been made, we will arrange an appropriate refund.

Prices and Payment

All prices displayed on our website are in Canadian dollars unless otherwise stated.

Applicable taxes and other charges will be displayed during checkout where applicable.

Payments are processed through the payment methods made available through our website checkout.

Local Pickup

Kungwaani’s offers local pickup in Toronto at the pickup location displayed during checkout.

Customers placing a pickup order are responsible for providing accurate contact information and selecting or providing the requested pickup date and time.

Pickup orders are generally prepared according to the availability stated at checkout.

Additional information about cancellations and refunds for pickup orders is provided in our Returns & Refunds Policy.

Shipping

Where shipping is offered through our website, shipping charges, delivery information, and available shipping options will be presented during checkout.

Orders placed through our Etsy shop are subject to Etsy's applicable terms, policies, and procedures.

Returns and Refunds

As our products are food items, all sales are final and we do not accept returns or exchanges.

If you experience a genuine product quality or manufacturing concern, please contact us so that we can review the issue.

Our complete policy is available on our Returns & Refunds Policy page.

Customer Responsibilities

Customers are responsible for providing accurate information when placing an order, including their name, email address, phone number, and any information required for delivery or pickup.

Customers are also responsible for following storage and handling instructions provided with our products.

Website Use

You agree to use this website for lawful purposes and in a manner that does not interfere with the operation or security of the website.

You may not attempt to gain unauthorized access to the website, its systems, or another customer's information.

Intellectual Property

The content of this website, including text, photographs, graphics, logos, product names, branding, and other original materials, belongs to or is used by Kungwaani’s and may not be reproduced, copied, modified, or distributed without permission.

Third-Party Services and Links

Our website may contain links to third-party websites and services, including Etsy and social media platforms.

Kungwaani’s is not responsible for the content, availability, policies, or practices of third-party websites.

Transactions made through third-party platforms are subject to the terms and policies of those platforms.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, or legal requirements.

The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about these Terms & Conditions, please contact us:

Email: info@kungwaanis.com

Kungwaani’s
Toronto, Ontario, Canada

Last updated: September 14, 2026