Privacy Policy

Kungwaani’s respects your privacy and is committed to protecting the personal information you provide when you visit our website, place an order, contact us, or otherwise interact with us.

Information We Collect

When you place an order or contact us, we may collect information such as:

• Your name

• Email address

• Phone number

• Billing and delivery information

• Order and purchase information

• Information you provide when contacting us

• Any other information you voluntarily provide to us

When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, and information about how you interact with our website.

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Arrange and communicate about local pickup orders

• Process payments

• Communicate with you about your order

• Respond to questions and customer service requests

• Maintain and improve our website and services

• Prevent fraud, misuse, or unauthorized activity

• Meet legal and regulatory requirements

We will only use your personal information for purposes reasonably related to our business and your interaction with us.

Payment Information

Payments made through our website are processed through third-party payment providers. Kungwaani’s does not store your complete credit or debit card information on our website.

Payment providers may collect and process information according to their own privacy policies and terms.

Sharing Your Information

We may share personal information with service providers that help us operate our business, such as website hosting, payment processing, order fulfillment, shipping, and other services necessary to operate our website and fulfill orders.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, website, or legal rights.

We do not sell your personal information.

Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve the customer experience.

Some third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy policies.

Communications

If you contact Kungwaani’s, we may use the contact information you provide to respond to your inquiry or communicate with you about an order or other request.

We will not add you to marketing communications simply because you place an order.

If we offer marketing communications and you choose to subscribe, you may unsubscribe from those communications at any time.

Third-Party Websites

Our website may contain links to third-party websites, including our Etsy shop and social media platforms.

Kungwaani’s is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

Protecting Your Information

We take reasonable steps to protect the personal information we collect from unauthorized access, use, disclosure, or loss.

No method of transmitting or storing information electronically can be guaranteed to be completely secure.

Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including rights to request access to, correction of, or information about the personal information we hold about you.

To make a privacy-related request, contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or how Kungwaani’s handles personal information, please contact us:

Email: info@kungwaanis.com

Kungwaani’s
Toronto, Ontario, Canada

Last updated: September 14, 2026